Frequently Asked Questions
Have a question? We have an answer!
Must I be a member of the NFHCA to attend?
Yes, the NFHCA Annual Convention is only open to members. You can join the NFHCA at any time!
What is included with my event pass?
For a full breakdown of what is included with each event pass (full-event pass, one-day pass, Lifetime Legends full-event pass, and Lifetime Legends social-event pass) visit the “Pass Details” section of our Registration + Event Details page.
Are there special room rates at the venue hotel?
Yes! Find rooming information, including room rates, deadlines, and reservation link, under “Hotel Information” on our Registration + Event Details page.
What airport should I fly into?
Two airports closest to the location of the NFHCA Annual Convention host hotel are the Orlando International Airport (MCO), which is approximately 40 minutes away, and the Sanford (SFB) airport, which is 15 minutes away. Only three airlines currently fly in and out of the Sanford airport. There is no airport shuttle service to the hotel. Taxis and rideshare companies (Uber, Lyft, etc.) are recommended if you do not plan on renting a vehicle.
Where can I find more information about the Collegiate Assistant Coach Workshop, or the Hall of Fame Reception?
Information for all of our affiliate events (he Collegiate Assistant Coach Workshop, and the Hall of Fame Reception) can be found under “Other Information” on our Schedule page.
Will legal counsel office hours be available again this year?
Yes! Learn more about legal counsel office hours and how to sign up on our on our Schedule page.
Why is the event being held in Florida?
The NFHCA is contractually and financially obligated to move forward with the NFHCA Annual Convention meeting venue in Florida. The venue and location of major meetings such as the Annual Convention and Winter Escape Showcase are secured year(s) in advance of the actual event dates.
Things can change after the event location has been booked and years in advance of the Annual Convention. State and local laws may change over time and run counter to members’ values. Canceling or moving an event can also have large financial impacts not only on the association, but also on the local people who rely on the tourism business as a career. Boycotting a destination that has already been secured years in advance can actually serve to create further division and is not always considered effective in making social change. Read more here about bringing the NFHCA’s values to Florida.
We remain resolute in our vision, mission, and values as an organization. Hosting the Annual Convention in Florida has been a point of discussion among staff and some board members since January 2023. It is extremely disappointing and disheartening to observe the opposition to specific DEI initiatives in the state of Florida. These actions do not align with our values as an Association. We will not allow politics or geography to detract or distract from our mission, values, or inclusivity as an Association. The NFHCA Annual Convention will continue to be a welcoming and inclusive environment, and it is up to all of us as members to cultivate a culture of inclusion.
We will continue to explore all possibilities and variables for future Convention sites and recruiting events, taking numerous factors into consideration. We are contractually obligated to remain in Florida for the 2024 and 2025 Annual Conventions.
If I am awarded a scholarship and have already purchased an event pass, will I be refunded?
Yes! Annual Convention Scholarship recipients who have already registered to attend the event will receive a full refund by December 15.
How do I sign up to be an exhibitor at the event?
Exhibitor information, including a detailed exhibitor packet, is available on our Exhibitor page.
What is the refund policy?
All cancellation requests must be in writing from the original registrant and emailed to email@example.com. Cancellations received on or prior to November 1, 2023 will receive a refund, minus an administrative fee of $75. No refunds will be given on or after November 2, 2023. The NFHCA regrets that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate supporting documentation no later than January 10, 2024. Only extenuating circumstances will be considered. On and after January 11, 2024, no refund considerations will be made.
Registration transfers are permitted by submitting a written request to firstname.lastname@example.org no later than January 5, 2024. Only one transfer is permitted per original registrant and a $15 transfer fee will be assessed and due upon transfer. The individual submitting the transfer request is responsible for all financial obligations (any balance due) associated with that substitution. Convention badge sharing is strictly prohibited.
Need an answer that isn’t covered here? Email the NFHCA staff at email@example.com.
Countdown to Convention